Critical Friends in Action

Type: Article
Topics: District & School Operations, Leadership Development, School Administrator Magazine

February 01, 2016

Jere Hochman

Unlike teachers or principals, superintendents dont routinely have a ready network of peers with whom to thrash out ideas or to turn to when an issue arises for the first time.

We get pulled in lots of different directions, says Leslie Boozer, superintendent in Fontana, Calif., since 2013. Were so busy doing the job that were not allowing time to take a step back.

Thats where the critical friends component of the 51蹤獲 Collaborative plays a distinctive and supportive role.

Colleague Know-How

When Jere Hochman, who served for seven years through mid-November as superintendent in Bedford, N.Y., wanted to develop a literacy environment that incorporated technology and multimedia, he raised the challenge with his colleagues in the Collaborative.

I wanted to find ways of giving teachers and students an opportunity to take risks, be creative and problem solve, to be able to move into the Maker movement, he said, referring to a practical philosophy that encourages students to actually design and conduct projects to solve problems or meet specific needs.

Although his Westchester County district, which enrolls 4,400 students, already had convened to study whats involved, Hochman was eager to bank on the know-how of his Collaborative colleagues. After he had a virtual meeting with Yong Zhao, director of the Institute for Global and Online Education at the University of Oregon and an authority on the implications of globalization and technology, Hochman prepared a self-study to share with the other superintendents for their critique.

The key aspect is getting critical feedback about one essential question, says Hochman, who now works as New Yorks top education policy adviser to Gov. Andrew Cuomo. Its valuable for all of us. There was a real focus for me. My colleagues gave me strategies and ways to think about this. Its about getting frank and objective feedback on a particular challenge.

By sharing his proposed strategic plan, says Jill Gildea, who was one of the critical friends who visited Bedford online, the group offered coaching questions during the webinar. Its an awesome opportunity, she says.

Consulting Circle

The Collaboratives critical friends initiative also works in the nonvirtual world. Using whats known as a step back consulting model, a superintendent presents her or his issue, then literally moves away from the table or group circle while the other superintendents discuss strategies.

The role of the group was to ask me questions, says Michael Lubelfeld, superintendent in Deerfield, Ill. He wanted to explore how he could move his schools forward through a process of continuous improvement. There were no solutions, no judgments. I backed out of the circle, and they talked about the challenge of our practice. They were listening to each other, and I was a guest.

At the end of that experience, says consultant Bena Kallick, the superintendent has an opportunity to jump back in, saying, This is what I heard, this is what I learned, this is what Im thinking about. The idea with critical friends is to offer critique with integrity. We want them to be successful.

Viewing a leadership issue through an alternative lens, accompanied by a longer timeline and wider horizon, are invaluable lessons for Collaborative members.

It clarifies with coherence all the moving pieces and how it fits into a bigger picture, says Lubelfeld.

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